Le Labo Rose 31 Body Lotion

What it is: A nourishing body lotion enriched with shea butter, avocado oil, and sweet almond oil to hydrate, soften, and lightly perfume the skin.

Fragrance Family: Spicy Floral Woody

Key Notes: Rose, Cumin, Cedarwood, Vetiver, Guaiac Wood, Oud, Musk

About the fragrance: A bold, smoky rose composition with warm spices and woody undertones. Soft yet sensual, it blends the elegance of rose with depth and richness for a modern signature scent.

Features:

8 oz.

B Corp Certified, meeting high standards of social and environmental impact.

Water, Fragrance, Isopropyl Palmitate, Glycerin, Cetearyl Alcohol, Avocado Oil, Sweet Almond Oil, Shea Butter, Canola Oil, Coco-Caprylate/Caprate, Tocopherol, Ethylhexylglycerin, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Sodium Hydroxide, Alcohol, Citral, Linalool, Eugenol, Hydroxycitronellal, Tocopheryl Acetate, Phenoxyethanol. (Ingredients subject to change; refer to product packaging for the most updated list.)

At Aromatrail, your satisfaction is our priority. We work exclusively with authentic, high-quality perfumes, and our policies are designed to be fair, transparent, and customer-friendly while protecting against misuse.

Eligibility for Return

• Returns are eligible within 30 days after delivery for brand- new-sealed, unopened, and unused items only.
• First return per customer (per month): Free prepaid return label provided.
• Additional returns: Customer covers shipping, or $10 is deducted from the refund if a prepaid label is requested.
• Opened or used items are not eligible for return. In rare approved cases, a 15% restocking fee may apply.
• Defective, damaged, or incorrect items: Eligible for a free replacement or full refund if reported within 24 hours of delivery with required documentation.
• Original shipping charges and insurance charges are non-refundable.

Final Sale Items

• Samples, testers, travel sizes, and partial-use/used fragrances are considered final sale and are not eligible for return or refund.

Lost or Stolen Packages

• Lost in Transit (No Delivery Scan): Eligible for a full refund, even without insurance.
• Marked Delivered but Not Received (Stolen): Refunds are only issued if shipping insurance was purchased and a carrier verification letter is provided.
• Without insurance and documentation, these claims are not eligible.

Refund Process

• Processed within 5–7 business days after receiving and inspecting your return.
• Refunds are issued to the original payment method (store credit available on request).
• Processing time may take 5–10 business days, depending on your bank or card provider.
• Unauthorized opened returns are subject to a 15% restocking fee or refusal.

Exchanges

• Allowed within 30 days for brand-sealed, unopened items only.
• One free exchange per order; additional exchanges may incur shipping fees.

How to Start a Claim or Return

• Email support@aromatrail.com with your order number and issue.
• For damages, include clear photos of the item and packaging within 24 hours.
• For lost or stolen packages, provide carrier documentation if required.
• Our team will confirm eligibility and guide you through the process.
• Items must be returned within 3 business days of acceptance of the return request.
• A return shipping label will be provided, and the item must be shipped back within this timeframe.
• Returns will not be accepted if more than 3 business days have passed after receiving the return label.

Why Shop With Aromatrail?

✔ 100% Authenticity Guaranteed

✔ 30-Day Hassle-Free Returns

✔ Fast & Secure Shipping

✔ Extra Protection with Shipping Insurance (Porch Pirate Coverage)

For questions or assistance, contact us anytime at support@aromatrail.com